Journal of Service Management Research

Current Issue

Vol. 9 No. 3-4 (2025)

Published April 10, 2026

The Journal of Service Management Research (SMR) is a forum for academic dialogue among researchers from various business disciplines focusing on services. The journal provides critical accounts of the latest developments in key areas of service research. SMR explicitly pursues an interdisciplinary research agenda.

SMR Publishes First Diamond Open Access Issue

We are pleased to announce that the Journal of Service Management Research has published its first issue under the Diamond Open Access model.

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SMR Receives OLEcon Funding for Open Access Transformation

The Journal of Service Management Research (SMR) is pleased to announce that it is now supported by ZBW – Leibniz Information Centre for Economics through its Open Library Economics (OLEcon) initiative.