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Journal of Service Management Research | ISSN: 2942-3392

The Journal of Service Management Research (SMR) is a forum for academic dialogue among researchers from various business disciplines focusing on services. The journal provides critical accounts of the latest developments in key areas of service research. SMR explicitly pursues an interdisciplinary research agenda.

Publisher
Berlin Universities Publishing
BerlinUP Journals
University Library
Freie Universität Berlin
https://www.berlin-universities-publishing.de

Editorial Board and Office
Managing Editor
Prof. Dr. Andreas Eggert
info@journal-smr.com

Editorial Office
Dr. Katharina Prohl-Schwenke
Katharina.Prohl-Schwenke@fu-berlin.de

Technical Implementation
Web Development & Web Services Department
Teaching, Studies and Research Division
FUB-IT
Freie Universität Berlin
https://www.it.fu-berlin.de/