Vol. 9 No. 1 (2025)

Published February 19, 2026

Articles

Edna Ozuna (Author)

2-18

First impressions matter: Shaping the servicescape to address anonymity and trust in peer-to-peer sharing economy services

PDF

Noel Liebing, Gertrud Schmitu (Author)

35-51

Emotions in Human-Robot Interactions: The Role of Service Type and Gender Stereotypes

PDF

Reviews

Wieland Müller, Michael Leyer (Author)

19-34

Understanding the role of distributed ledger based smart contracts in the supply chain: A literature review

PDF