Vol. 9 No. 1 (2025)

Published February 19, 2026

Articles

Edna Ozuna (Author)
2-18
First impressions matter: Shaping the servicescape to address anonymity and trust in peer-to-peer sharing economy services
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Noel Liebing, Gertrud Schmitu (Author)
35-51
Emotions in Human-Robot Interactions: The Role of Service Type and Gender Stereotypes
PDF

Reviews

Wieland Müller, Michael Leyer (Author)
19-34
Understanding the role of distributed ledger based smart contracts in the supply chain: A literature review
PDF