Vol. 2 No. 4 (2018)

Published November 27, 2018

Articles

Stefan Michael Genennig, Angela Roth, Julia M. Jonas, Kathrin M. Moslein (Author)
6-21
Value Propositions in Service Systems Enabled by Digital Technology: A Field Based Design Science Approach
PDF
Florian Bär, Michael Leyer, Kurt Sandkuhl (Author)
22-35
Reducing the IT Personnel’s Workload in IT Self-Services
PDF
Christian Brabänder (Author)
36-52
Distribution Districting – The Case of In-Night Express Services
PDF
Yvonne Graf, Roland Helm (Author)
53-67
Do Different Service Types Require Changes in NSD Processes at Industrial Manufacturers – An Empirical Examination of Personal and Digital Services
PDF